“Fans, we hear you. We don’t want you to be waiting in limbo while shows are being rescheduled,” CEO Michael Rapino tweets
have come under fire from music fans in recent months for holding onto money from tickets to shows that have either been canceled or postponed at a time when millions are out of work and struggling financially due to the coronavirus pandemic. Earlier this week,Taylor Swift and Bon Jovi are among the artists to refund or offer a ticket exchange following their canceled 2020 tour plans.
“Given these difficult times, we have made the decision to cancel the tour entirely. This will enable ticketholders to get refunds to help pay their bills or buy groceries,” Bon Jovi said in. “These are trying times. You’ve always been there for us and we’ll always be there for you. We look forward to seeing everyone again on tour when we can all safely be together.”
Swift also offered her fans the option of exchanging their 2020 Lover Fest tickets for the now-2021 event or seeking a refund via the revised Ticketmaster return policy.
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