Santiago Ramos, the new executive chef at Little America, has worked with the company for 19 years — so he knows the importance of serving what generations of customers expect to see on the menu. But he's eager to introduce some new tastes, too.
Santiago Ramos aims to add new tastes, but will keep such favorites as beef liver and turkey dinner on the menu.
Having spent the past 19 years as a chef at both Little America and Grand America properties in Salt Lake and Cheyenne, Ramos said he is keenly aware of the balance that such an iconic place as The Coffee Shop must maintain for locals and returning guests and those visiting the diner for the first time.
Ramos said he was on hand when beef liver was removed from the dinner menu for a year — and he heard the backlash from loyal customers. He said he aims not to repeat that move. “Sometimes introducing it that way isn’t as threatening to people,” he said. “Based on some of those items that are a little bit more fresh and innovative, we’re going to see what works.”
The Coffee Shop was renovated in 2013, but it still retains its retro charm — including the warm color scheme, leather booths and classic Art Deco light fixtures. Black-and-white historical photos of the original Coffee Shop line the walls, while the iconic lunch counter in the center of the diner plays an important role in the memories of generations.
“There was a time I was eating the turkey dinner every day for nine months,” Ramos said. “I wanted to make sure it was just right all the time, so I’d eat it different ways — turkey dinner, hot turkey sandwich.”
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