Limited services at Quebec auto insurance board leaves driver without car
During the next few weeks, only some of the SAAQ’s regular offerings are available. For example, a driver cannot register a new vehicle. Car dealerships must provide anyone who buys a car with a temporary registration certificate until the SAAQ is fully back up and running later next month.
For Kathy Sansouci, that doesn’t help at all. She bought a van from another person, not a dealership, but when they showed up to finalize the transaction at an SAAQ outlet Tuesday, it couldn’t be done.She recently had surgery and needs the vehicle to be able to get around with her children.The SAAQ didn’t properly plan for the transition phase, Souci said.
“You guys decide to change a system that has been since the 1980s, fine. I understand but think of all of us, the customers,” she said.
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