LG announces its goal to transform into a Smart Life Solution Company and expand its business into diverse spaces. The company focuses on improving the customer experience through five key elements and sees AI as a crucial enabler of success.
LG held a press conference at the Mandalay Bay Convention Center in Las Vegas, Nevada, USA, to introduce its new vision and exhibition theme for CES 2024 . CEO William Cho emphasized the company's goal to transform into a Smart Life Solution Company by expanding its business into diverse spaces including mobility, commercial, and virtual. LG aims to improve the customer experience by focusing on five key elements: Care, Connectivity, Customisation, Servitisation, and Sustainability.
The company sees AI as a crucial enabler of success and aims to demonstrate its tangible benefits in the real world
LG CES 2024 Smart Life Solution Company Customer Experience AI Innovation