At each visit the system goes down and the staff say they do not know when it will come online again
Home Affairs East London Offices off line due to cable theft, clients having to turn back. PICTURE: MICHAEL PINYANA
Linda Ensor’s report refers . Home affairs minister Aaron Motsoaledi should rather focus on his department getting its act together regarding the disgraceful service provided at home affairs branches. On May 9 I will be making my fourth attempt to get my passport renewed, this even after booking appointments online. Each time it is the same: the system goes down and the staff say they do not know when it will come online again. They also have to use old computers, which adds to the problem.
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