Widely reported analysis by the Labour party claimed that five million patients in England were “denied” GP appointments in October. But this is an estimate which is not reliable for several reasons 👇
—for 13.5% it was “more than 12 months ago”. This cannot be used as a reliable guide to people’s experience of attempting to book during a specific month later in 2022.
Instead, it just assumes that as the number of appointments rises and falls, the number of unsuccessful attempts to book them must have risen and fallen too. By that logic, if GPs improved patients’ experience by offering and delivering more appointments, this method would suggest they were also denying even more.
The relative age of the survey data was also highlighted in the response to Labour’s figure from the Department of Health and Social Care, whichWere all these patients really ‘denied’ appointments?
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