App and WhatsApp bot enables residents to report potholes and speed up the City of Joburg’s campaign to fix the roads
The Pothole patrol demonstrates how it takes around 20 minutes to repair a lane-wide pothole. Picture: PHUTI MPYANE
Previously, the Joburg Roads Agency would inform the insurers where to send crews, but the app and a WhatsApp bot will enable residents to log pothole locations to be prioritised for repair and speed up repairs. TheThe launch of the app was hosted by the insurance companies and attended by transport minister Fikile Mbalula, Joburg mayor Mpho Moerane and MMC for transport Nonhlanhla Makhuba.“As government we cannot solve all of the problems.
“Our priority is ensuring that we play our part in making this country work. By investing time and money in fixing roads, civilian life is improved and, importantly, safer as potholes not only damage vehicles but also cause accidents,” Retief said. “We are pleased to take the partnership forward as we embark on the next phase, using the app and deepening our use of telematics to identify the areas most sorely requiring intervention by the Pothole Patrol,” Ossip said.
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