City Power continues to close tickets without explanation, leaving Joburg residents in the dark and fueling anger over persistent power outages. This practice creates a frustrating loop for residents who must repeatedly relog faults, leading to exasperation and a lack of trust in the utility.
Joburg ’s City Power system continues to close tickets with no explanation, leaving residents in the dark and exacerbating frustrations over power outages .Although Albert Einstein is associated with this quote, there’s no convincing evidence that he said: “Insanity is doing the same thing over and over again but expecting different results”.
Please don’t relog. You may drive yourself and your ward councillor insane. That’s what’s happening in this soggy weather. “Where there is an area outage affecting more customers and supply has been restored, all calls that are related to that area are grouped and closed.
CITYPOWER POWER OUTAGES JOBURG CUSTOMER SERVICE COMMUNICATION
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