Mr Makoto Yamada, president of the company that operates the nearly 160-year-old inn, said the facility had neglected to keep the water hygienic by using enough chlorine. He 'didn't like the smell' of the chemical, he said at a press conference.
Local ordinances stipulate a weekly replacement of the water in which guests traditionally soak naked together after taking showers, with men and women bathing separately.
The lax measures at Daimaru Besso inn — where Japan's emperor Hirohito once stayed — began around December 2019. At the time, the inn"falsified documents to claim that the chlorine had been properly added," Mr Yamada admitted.
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