As local operators ramp up 5G deployments, Ericsson builds autonomous network operations by leveraging GenAI and autonomous agents for the telecoms sector.
In this episode of ITWeb TV, Majda Lahlou Kassi , vice president and head of customer unit for West and Southern Africa at Ericsson , discusses the company’s 6G-focused R&D initiatives, internet connectivity in Africa and building AI-based autonomous networks . # Ericsson #AI #AutonomousNetworks #Networking #6G
During an interview with ITWeb TV, Majda Lahlou Kassi, VP and head of customer unit for West and Southern Africa at Ericsson, discussed the company’s plans around building AI-based autonomous networks, its 6G-focused R&D initiatives and increasing internet penetration in Africa. With autonomous network operations and 5G being closely intertwined, autonomous networks are becoming a necessity for telecoms operators to remain competitive and protect their critical mobile infrastructure, she explained.“As Ericsson, we believe in the power of mobility and connectivity, intertwined with cloud and AI in unleashing the full potential for industries.
“While many operators are using GenAI and agentic AI in their consumer engagement channels, I think we haven’t seen the full potential yet. These technologies will transform customer experience and bring a complete shift in how consumers interact with their service provider. It will also play a role in unleashing new business cases and new use cases in the business-to-business and business-to-consumer industries.
In terms of 6G, Ericsson is playing a key role in driving the research agenda for the imminent technology; however, there may be no commercial developments of 6G before 2030, she said.that Sub-Saharan Africa will see a surge in mobile subscriptions, reaching 1.2 billion by 2030. “Moving forward, I believe 4G will be the dominant technology on the continent. By 2030, we believe 30% of the subscriptions will be 5G-based. Of course, we still have some rural areas that need connectivity and this is what we are actively working on at the moment – to bring a fixed wireless solution to the rural areas to help close the digital divide there.”
Majda Lahlou Kassi Autonomous Networks Artificial Intelligence Genai 5G 4G 6G Mobile Operators AI Future Digital Divide
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