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The IT Technician is responsible for providing technical support and troubleshooting services to ensure the efficient operation of an organization’s IT systems. This role involves maintaining hardware and software, diagnosing and resolving issues, and assisting with network administration.Respond to and resolve IT support requests from end-users via phone, email, or in-person.
Assist with the setup, configuration, and management of network hardware such as routers, switches, and firewalls.Ensure network security and implement necessary updates.Assist with onboarding new employees by providing necessary IT equipment and training.Maintain accurate records of IT issues, solutions, and inventory.Generate reports on IT support activities and system performance.Participate in IT projects and initiatives as needed.– Full-time position with typical office hours.
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