A labour commissioner for 20 years, Mapalo Tsatsimpe decided to pen a book to educate employees on mediation, saving them the stress of losing cases they could have won.
“I want people to know it is not through a fight that you get what you want. It’s through negotiation.
In her experience as a commissioner at the CCMA, Tsatsimpe said she had noticed that when employees went to the commission to refer cases of dismissal, they lacked negotiation skills. This, she said, contributes to people losing cases. “My intention is to say mediation is a good process for both parties, but they need skills to negotiate good or better deals,” Tsatsimpe said.
“These lawyers promise the employees the world and charge them exorbitant amounts in the process, but fail to deliver when they have to go to the negotiation table simply because they do not have labour law skills.
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