.inDrive urges drivers and riders to opt in on its new Safety Pact to promote secure e-hailing practices.
Bargain-your-ride e-hailing service inDrive has introduced aon its web and mobile application. The three-sided agreement between passengers, drivers and inDrive will ensure adherence to the company’s code of conduct.
The pact also encourages drivers and passengers to use the “power of choice” – by allowing drivers and passengers to pick their driver or passenger, based on past ratings and reviews. “Safety is critically important to inDrive. The wellbeing of people who use our app is our first priority,” notes Vincent Lilane, business development representative at inDrive Southern Africa.
Since inception, South Africa’s e-hailing industry has been plagued by violence, with many drivers being victimised and harassed by metered taxi industry rivals and criminals. Others have been hijacked and killed in the line of duty.
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