In the cold: Toronto apartment residents boiling over boiler failure
Contacted by Global News for comment, president James McArthur said by telephone that “we are doing everything possible through our property manager Briar Lane to get restored as soon as possible.”
Later, McArthur declined to confirm Cherishome Living actually owns the building, even though its sign hangs on in front of the building and The Fleetwood is listed in its online portfolio of rental properties.Global News went in person to the company’s corporate office in search of answers. Jeff Usher, Cherishome Living’s vice-president, said the company had provided space heaters to residents who asked for them.“We’re doing everything we can to make sure they have heat in the units,” Usher said.Earlier, Toronto Mayor John Tory showed up at The Fleetwood to meet with residents, including Donovan, to whom the mayor gave his personal phone number.
City of Toronto bylaw enforcement officers were also at the apartment Thursday, going door to door to check temperatures inside each unit. As a result of five complaints about low heat and two complaints about property standards, the city issued two notices of violation and two property standards orders.Asked what she’d like to see happen now, Thompson said she just wants the heat fixed.
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