Less than a month after the “Skip the Line” program for Illinois DMVs launched, some residents are complaining over difficulties with the system to schedule appointments, with some saying they were redirected to locations hundreds of miles away.
The program removed walk-in accommodations for most services performed at DMVs in densely-populated areas across the state, requiring appointments to complete most tasks at a number of locationsLess than a month after the"Skip the Line" program for Illinois DMVs launched, some residents are complaining over difficulties with the system to schedule appointments, with some saying they were redirected to locations hundreds of miles away.
With more than 150,000 appointments booked in a three-week span, Illinois officials revealed this week that they are expanding the program at select Secretary of State's Office locations. That includes the opening of two"senior only" centers in the Chicago metro area, which won't require appointments for those 65 and older, and increasing appointments at several facilities.
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