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offers another instalment of our weekly On-Call column, in which readers share stories of being put under the hot spotlight of being asked to fix flare-ups, fast.
This week, meet"Trent" who told us about his time as head of network operations for a payment processing company in Dublin. Trent's tale took place a day he described to On-Call as"one of those rare occasions in Dublin when the sun shone brightly and the thermometer climbed well north of 20 degrees."Except Trent, who luxuriated in the air-conditioned comfort of the Network Operations Centre .air conditioned. Because on the very day on which this story happened, an air conditioning engineer had come out to talk about selling extra kit to cover more of the building.
A glance at the NOC's screens revealed everything was down, so Trent dashed to the equipment room, opened the door and was hit by a hot wave of air and"the unmistakeable stink of refrigerant from the air conditioning unit." "It appeared that the air conditioning engineer had not closed one of the valves fully when topping up the refrigerant and it had all leaked out of the system."
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