ICT sector outperformed economy in 2022, despite load shedding
MD Chris Geerdts said the industry performance could have been far better if not for the “triple whammy of load shedding, which hit businesses hard, impacting on the reliability of ICT services and pushing up costs, as service providers had to increase their battery backup investments and also burn diesel for hours each month.”
However, he warned that local players that provide traditional IT services have been put under pressure, while hyperscale players – companies such as Amazon Web Services, Microsoft and Huawei Technologies – continue to reap the rewards of their local investment in cloud infrastructure and services. BMIT’s own survey of enterprises showed that a zero-trust security framework and secure access service edge are the top newer technologies larger organisations have implemented, with another 30% of these respondents indicating their intention to use these technologies.BMIT said AI is rapidly becoming mainstream, with natural language-based AI including large language models such as ChatGPT further accelerating this trend.
The business segment saw a slight bounce-back in 2022 following softening of the market in 2020 and 2021. The load shedding “triple whammy” was particularly evident in this segment, where businesses require highly reliable links for their mission-critical applications, and even more so now that their applications have been migrated to the cloud where security depends on connectivity to monitor for and respond to threats.
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