'I work at Costa - there’s an order which really annoys us, we get it so often'
She acted out a scene of her serving a customer and asking what drink they would like.She then replied pretending to be herself at work saying: “Is that a small, medium or large?”Em then said she has to explain again how they only do small, medium or large, and asked if they mean “medium” when they ask for a “regular”.
When the customer still insists they want whatever “regular” means, she said she always orders a medium for them, but they then get angry and say they want a small.
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