What was supposed to be a fun weekend trip with friends to Arizona has turned into a nightmarish five-day, “suitcase scavenger hunt” for Toronto resident Jehaanara Kurji.
In a statement provided to CP24, Air Canada said they “make every effort to ensure and, while in the vast majority of cases we succeed, we continue to work very hard both internally and in cooperation with our partners to further improve the system.”
The carrier went on to went on to say with the resumption of travel, there are simply more instances of delayed bags. They said currently 120,000 or more people a day fly with Air Canada, compared to just 23,000 a year ago. “This includes flight delays and cancellations, staff shortages with our airline partners and temporary mechanical disruptions with the baggage system,” The GTAA said in a statement provided to CP24.
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