SINGAPORE — A disruption to DBS Bank’s digital banking and ATM services on May 5, 2023 was due to human error in coding the program used for system maintenance, Parli
on May 5, 2023 was due to human error in coding the program used for system maintenance, Parliament was told on Wednesday .
Dr Tan asked about the cause of the May disruption, and what is being done to strengthen the reliability and resilience of retails banks with significant market share here, especially in relation to digital banking services. Following the May incident, MAS then tasked the committee to extend its review to cover the latest incident and to use “qualified independent third parties” for the review.
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