’Human-centred design’ at core of state-of-the-art children’s complex health care facility - Terrace Standard

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’Human-centred design’ at core of state-of-the-art children’s complex health care facility - Terrace Standard
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’Human-centred design’ at core of state-of-the-art children’s complex health care facility

Plans have been unveiled for a first-of-its-kind facility for children and youth living with health complexity, set to be built in Vancouver for 2028.

“Human-centred design has been a key,” said senior director for major capital projects, Scott-Fraser Dauphinee. Indigenous leaders also played a critical role in helping with the design to make sure Indigenous children, youth and their families feel safe and welcomed into the facility, the hospital said.“We’ve gone far beyond building code,” Dauphinee said, adding that the development team went to patients and families to further understand what accessibility would need to include, and with help from an accessibility expert.

“It is so important for the designers, architects, and care providers to really know us and understand our stories. Even some of our family members don’t know what we go through on a daily basis.”The new facility will also give families the opportunity to use services virtually when possible to reduce trips to acute health centres, according to Dauphinee.

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