artificial intelligence has moved from a buzzword to a transformative technology that drives innovation, efficiency and competitive advantage.
From automating routine processes to extracting insights from vast datasets, AI plays a key role in shaping how organisations operate in a digital-first economy. And as AI adoption accelerates, businesses are exploring advanced techniques liketo optimise operations further and provide superior customer experiences .
AI also supports predictive analytics, enabling organisations to forecast trends, detect anomalies and respond proactively to changing market conditions. This results in better resource allocation, optimised workflows and reduced operational costs. This dual-action process ensures that AI agents deliver highly relevant and up-to-date information, improving the quality of results. For anyone in the customer service industry, this will become an essential part of delivering the best possible contextual experiences for each customer and situation.An AI model designed to search through a large database and pull the most relevant data based on a user’s query.
By facilitating more precise, context-aware AI interactions, RAG reduces errors in automated processes, increases the value of AI-driven customer support and boosts employee productivity.Fine-tuning involves taking a pre-trained AI model and customising it to specific enterprise needs by training it further on specialised datasets. This process allows AI agents to perform more accurately in a specific domain, such as healthcare, banking or customer service.
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
South African defence industry open for business - SABC News - Breaking news, special reports, world,South Africa’s state-owned defence company, Denel, say it is open for business. The company used Africa Aerospace and Defence (AAD) 2024 to clearly
Read more »
KZN main alternative routes open: Backlog being clearedWhile rescue operations continue between Van Reenen and Swinburne, motorists are advised to avoid travel between the Tugela Plaza and Harrismith until further notice.
Read more »
Haddad Maia roars back to beat Kasatkina in Korea Open finalBrazil's Beatriz Haddad Maia won the fourth title of her career with a furious fightback to beat Russian top seed Daria Kasatkina 1-6, 6-4, 6-1 in Sunday's Korea Open final.
Read more »
Snow update: Van Reenen’s still closed, other roads openNational government has issued a stern warning for drivers to remain cautious and not to travel in areas affected by snow.
Read more »
Kenya open to converting Haiti mission to UN Peacekeeping operation - SABC NewsThe 15-member council is due to vote on September 30 on the mandate renewal.
Read more »
Parts of N3 in KZN open to traffic – Here’s the latestParts of the N3 toll route have been cleared and are open to traffic, however, rescue and recovery operations are ongoing.
Read more »