I am a senior writer for Forbes where I focus on tax—you'll see me around the web as 'Taxgirl.' I also write Tax Breaks, our free tax newsletter. As a tax attorney and writer, my goal is to help taxpayers get out of—and stay out of—trouble.
With the tax deadline looming, the more than 40 million U.S. residents who speak Spanish at home are finally getting some help from the IRS and TurboTax.San Diego accountant Maria Purser has been using Intuit’s TurboTax software to help her immigrant parents prepare their 1040 tax returns.
The IRS was initially slow to meet the needs of non-English speakers. It provided at least some information in Spanish as early as 1972, but didn’t make the basic Form 1040 with instructions fully available in Spanish until the 2020 tax filing year. For that same year, it also introduced Schedule LEP in Spanish and English—when filed with a tax return, it allows taxpayers to indicate an other-than-English language preference for IRS-issued written communications.
Love it or hate it, TurboTax is the big kahuna of consumer tax software. Last year, 45 million individual tax returns were filed using TurboTax–more than a quarter of the 160 million 1040s filed in total. A little less than half of individual taxpayers do their own returns and most of them use software, withTurboTax grabbing the majority of that market.
Intuit explains its current process this way: human tax analysts review all changes to the tax content in its products, and in many cases, they even author it. After those changes get translated by an AI program, the Spanish language version goes to a new queue to be reviewed for translation accuracy.
H&R Block also now offers a generative AI chatbot as part of its do-it-yourself-software, but only in English.
1040 Tax Deadline Turbotax Hispanics In The U.S. Direct File Free File IRS Artificial Intelligence AI
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