Around the holiday season, an estimated two-thirds of giftees return an item. Here’s how to do it efficiently.
gift or an impulse purchase now and then. Maybe it doesn’t fit. Maybe it doesn’t suit your taste. Maybe you ordered something on a whim and now you have buyer's remorse. Or maybe you just read a book extolling the virtues of minimalism and want to give that lifestyle a swing. Whether it's well-meant gifts from relatives or your impulsive Amazon Prime orders, the good news is that you can easily return things.
“Consumers are really used to being able to return their goods,” said Larisa Summers, senior vice president of marketing and ecommerce at Optoro, a platform that helps retailers like Target and Staples recoup the costs of returned goods. “I think a lot of consumers are not aware of how complicated that is for retailers.”
So if you're going to return holiday gifts or purchases, do it in a smart and sustainable way. Being smart about returns yields the best gift of all: a less-cluttered home and planet. Make sure to pack your item with all tags, accessories, and original packaging if possible. Unless you’re exchanging a defective product, be sure your item is in good condition. Goods returned in their original packaging and in original condition are much easier to resell, Summers said. Without the original packaging, there’s a higher chance the items will be thrown out.
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