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From gale-force winds and tornadoes to torrential rains and floods, South Africans have faced devastating weather events across the country.
When it comes to submitting an insurance claim, it is important to follow the right procedure, talk to the correct people and document every step of the way. Ensure safety first: Before assessing the damage to your house, check for hazards such as fallen power lines or broken structures that could cause an injury. Contact municipal emergency services if necessary.
Check your insurance policy: Read your policy details, and check limits and exclusions. Knowing what your policy covers will help you manage expectations and communicate effectively with your insurer. Work with an assessor: The insurer will assign an assessor to inspect the damage and estimate the repair costs. Provide any documents they may require. Follow up regularly to track the progress of your claim.
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