The first step in creating collaboration is to ensure buy-in from key stakeholders, says Grant Phillips, group CEO of the e4 Group.
How to create a culture of collaboration in your organisationJohannesburg, 08 May 2024When you appoint people to work in your company or your team, do you choose the best – the smartest, most qualified, most experienced person for the job? Of course you do, because that’s what will make your team shine and give your company that all-important edge.Today, the top-down approach, where senior leadership makes all the decisions and the rest are purely there to execute, is a relic of the past.
This empowers the workforce, giving people the authority to make decisions because they’ve bought into a common objective and know their views and input are valued. This alignment means everyone works towards a common goal, understands the role they play and will be intentional in executing that vision.Leaders aren’t perfect, and your willingness to be transparent shows people they’re not alone in their struggles.
Your ability to influence and ensure you’re getting the best out of your people becomes more critical when teams work remotely, as does your adeptness at picking up signals of stress or burnout. Leaders today need to use their EQ and intuition as much as their other skills, so consider upskilling leaders in these ‘softer’ skills. People matter, they are the lifeblood of your entire ecosystem.
Ensure that these milestone monitoring systems are in place, and never blame someone for a slip up – offer support to help them fix it, but ensure that no mistake is repeated.Collaboration is not only something that needs to happen inside an organisation, but with its clients as well. You need to understand clients’ challenges and solve them with a war room-type approach where all role players get together and give their input.
Collaboration Grant Phillips Decision-Making Actively Listen EQ
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