🗣 'This was meant to be another year of easy online Christmas shopping.'
People watch a Christmas themed display as they go shopping in Covent Garden, London, on the first Saturday in December. Picture date: Saturday December 3, 2022.As a result, it has brought forward its last postal days for Christmas to Monday 12 December for second class post and Friday 16 December for first class post.
Unfortunately, while the problems are particularly striking for Royal Mail, other companies face their share of issues too. Last month They have a duty to get the items to you within whatever time frame is agreed. If it is late, you can return the item for a full refund.Some companies are making it clear there will be delays to their usual delivery times, so you may have to wait.
If it arrives broken or incomplete, then you have the right to return it immediately for a refund or a replacement. If you hang onto it without opening it, they may argue that you accepted the parcel as in good order, so it’s always worth checking everything as soon as it arrives.Unfortunately, while you should eventually get the item or a refund in most cases, the vast majority of solutions involve you having to buy an alternative gift yourself before Christmas.
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