Awaab Ishak: housing complaints ignored due to prejudice, says ex-children’s commissioner
Former children’s commissioner Anne Longfield has said that prejudice is a factor in how complaints from social housing tenants are treated.
The inquest into Awaab’s death heard concerns were repeatedly raised to landlord Rochdale Boroughwide Housing about mould in the flat on the town’s Freehold estate.As a result of the inquest’s findings, Gareth Swarbrick, the chief executive of RBH, was removed from his position on Saturday. “Well, it’s a very, very common message from families that they ring, they complain, they get ignored, they have to wait months and years and nothing happens and if it happens it’s not fixed properly,” she said.
“There has to be much more of a focus on what tenants are saying and that customer care, which seems almost non-existent.
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Housing boss sacked following mould exposure death of Awaab IshakThe chief executive of a housing organisation has been removed “with immediate effect” after a two-year-old boy died from exposure to mould.
Read more »
Boss of housing association that owned mould-infested home where Awaab Ishak, 2, died is firedThe boss of the housing association that owned the mould-infested home that contributed to the death of Awaab Ishak has been fired, the organisation said.
Read more »
Housing body that ran flat where Awaab Ishak died of mould is 'racist', former employee claimsOne employee, who worked at Rochdale Boroughwide Housing for six years, told Sky News: 'The culture was horrible. It was bullying, toxic for the employees. It's not fit for purpose at all.'
Read more »
Breaking: Housing boss 'removed' from role after Awaab Ishak deathBreaking: Chief executive of Rochdale Boroughwide Homes 'removed' from role after Awaab Ishak death
Read more »
Awaab Ishak: Housing boss sacked over death of boy killed by mould in RochdaleThe one-bedroom flat was managed by Rochdale Boroughwide Housing, which has now bowed to political pressure and sacked its chief executive, Gareth Swarbrick, with immediate effect.
Read more »
Anger and pain as community comes together to remember Awaab Ishak'I'm angry that the company who are supposed to run our social housing for the most vulnerable people would treat people like that'
Read more »