Despite the country being immersed in a global pandemic which demands that people their distance from each other, the Home Affairs Department’s e-services portal has been shut since the start of the lockdown in March.
Despite the country being immersed in a global pandemic which demands people to keep their distance from each other, the Home Affairs Department’s e-services portal has been shut since the start of the lockdown in March.
Home Affairs spokesperson Siya Qoza said the electronic service portal was closed in March because the department was not taking any ID or passport applications at the moment – except for first-issue smart card or green bar-coded ID documents – mostly for matric pupils. When asked why Home Affairs had not altered its e-HomeAffairs service to include those services that were being offered, Qoza said it would make little difference as people still needed to go to a bank or home affairs branch to complete the process.
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