Players in Japan are fuming over PlayStation Stars giving priority customer support to members in the Level 4 tier.
The PlayStation Stars program launched in Japan today, and fans in Sony’s home country are not too happy about some members getting better treatment than others. According to a report from Video Games Chronicle, they’re specifically upset over Tier 4 members getting priority customer service.
Players start at the Level 1 tier when they sign up for PlayStation Stars. In order to unlock the Level 4 tier, they have to buy four games from the PlayStation Store at full price and acquire 128 rare trophies. Once they achieve that, Sony said, they’ll receive a commemorative collectible and priority in the chat when they contact PlayStation Customer Support about any issue they may encounter.
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