Businesses’ adoption of digitalisation comes down to two things – understanding what their customers need and which solutions can help improve their operations, said Enterprise Singapore.
SINGAPORE: Even as the majority of heartland businesses in Singapore adopt some form of digital solution, challenges remain in getting them to further digitalise their operations.
Some of the solutions listed under the grant, such as those for point-of-sale, inventory and customer relationship management, are too complicated for heartland enterprises, he said. “When we really identify the gap, then we can promote or recommend some of the more suitable digital solutions that have not been introduced to them,” he said.Many of the heartland shops are manned by one or two people, and they could be elderly and not as digitally savvy as younger people, director of Heartland Enterprise Division at Enterprise Singapore Joseph Zhang told CNA.
“There's a spectrum of solutions that we're providing and it just takes one step at a time, and for those who are more ready, I think we'll increasingly introduce them to more sophisticated solutions to help them scale and grow.” The shop, which sells meats and cheeses both in-store and online, used the grant to buy an electronic point-of-sales system to manage inventory and daily transactions, as well as a separate customer loyalty programme that offers benefits, including 3 per cent rebates.The butchery’s co-founder Shin Wong said that the firm decided to adopt a customer loyalty system as it allows them to segment their customers and run more targeted promotions, including a paid membership programme.
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Food catering businesses in Singapore explore new solutions amid rising demand, labour crunchOrders have risen 20 per cent through Christmas and Chinese New Year, compared to the same period before the COVID-19 pandemic.
Read more »
Sainz Sr escapes Dakar sanction after son's helping handStewards reminded Ferrari Formula One driver Carlos Sainz of the need to set an example after the Spaniard triggered an enquiry while watching his father and namesake compete in the Dakar Rally in Saudi Arabia. Video footage online showed the Spaniard, in a yellow jacket, chatting and helping to close the
Read more »
Co-operatives should partner businesses to better manage finances: Alvin TanSINGAPORE - Co-operative societies, or co-ops, should partner businesses to manage their finances better while they carry out their social objectives of helping their members and the larger community, said Minister of State for Culture, Community and Youth Alvin Tan. Read more at straitstimes.com.
Read more »
Sim Wong Hoo, Singapore's tech pioneer and CEO of Creative Technlogy, diesSINGAPORE — Local technology pioneer Sim Wong Hoo, chairman and chief executive officer of Creative Technology, died on Wednesday (Jan 4), the firm said. In a filing with the Singapore Exchange on Thursday, the company's board of directors said that Sim 'passed away peacefully', without giving further de
Read more »
What Are Singapore Treasury Bills and Are They a Good Investment? - Singapore NewsWhatever the reason, if you’re hoping to reap a higher return on your excess cash, T-bills might just be your answer. In this guide, we will dive into the ins and outs of T-bills so you can decide if they’re a good addition to your portfolio.
Read more »
A more uncertain 2023, but Singapore market is expected to outperform: UOB Kay HianDespite forecasting a 'tough year' for Singapore in 2023, UOB KH thinks the STI will outperform.
Read more »