Via the phone or text, trained counsellors will address common mental health concerns and offer a listening ear.
SINGAPORE - A new National Mental Health Helpline and Textline service offering psychological first aid for people facing mental distress will be operational by mid-2025.
A new National Mental Health Office comprising officers from the Ministry of Health , Ministry of Social and Family Development and Ministry of Education will be fully established by 2025. It will oversee the implementation of the strategy and future mental healthcare developments. Currently, there are over 200 mental health touchpoints in various forms, including hotlines, text or e-mail platforms, digital resources and in-person services, which can be quite overwhelming for someone who needs help.
For those who prefer personal interaction, MOH will build up and promote in-person first-stop touchpoints through the Community Outreach Teams and Chat, a national youth mental health outreach and assessment service. For instance, Chat resources are geared towards youth while the Tinkle Friend helpline is for all primary-school-age children in Singapore, she said.
“Ultimately, the issue of capacity and waiting times is not going to be solved primarily by just an increase in the number of psychiatrists and psychologists,” he added.
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