It takes two hands to clap – and this can be said for hawker-customer relations as well, especially when disagreements over sensitive topics like pricing arise. Writing to Facebook group Hawker United – Dabao 2020 on Friday (March 10), a man known as Lim Foo Choong shared an unpleasant experience his stall assistant had with a group of customers. 'I...
The man explained that they had a limited amount of takeaway containers that day, and giving out containers freely would cut deeply into their profit.It takes two hands to clap – and this can be said for hawker-customer relations as well, especially when disagreements over sensitive topics like pricing arise.
It seemed that the surcharge riled up the customers, who proceeded to stand in front of the stall and "shame" the stall assistant in what the man calls an "ugly sight that involved screaming".According to Lim, the customers had repeatedly said told his assistant that "nobody does business like this" in Mandarin and had demanded for the number of the person in charge and threatened that they will make the stall "famous".
The man then further explained that the only other feasible option for hawkers would be to wash the dishes after they had closed. "All the bullying we may encounter when we refuse [to give out more bowls] is depressing," he concluded.
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