Harriette Cole: It was a bad moment on Zoom. How can I smooth things over?

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Harriette Cole: It was a bad moment on Zoom. How can I smooth things over?
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I’m afraid the other woman who heard it is going to complain to HR

While waiting for the rest of our team to join the call, we started discussing our nails and showing our manicures to the camera. One colleague made a thoughtless comment about how both mine and the other colleague’s nails were “a little too ghetto” for her. The problem is that the woman who made that comment is white, and the other colleague and I are Black.

People make mistakes. It’s how they handle the aftermath that is essential. In this case, the offender has an opportunity to learn and correct her microaggression. But she needs to understand that it was wrong. Otherwise, it will just be lip service. Sometimes she even goes to the extent of explaining things that I already know like the back of my hand.

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