MTN says it is working on removing ordering limitations from its recently-launched SuperFlex plan, making it easier for existing mobile subscribers to take up the product.
MTN is working on removing certain ordering limitations from its recently launched SuperFlex mobile plan, making it easier for existing mobile subscribers to buy the package.in mid-September, offering unlimited voice minutes and SMS messages with a customisable data allocation from R299 per month.
However, there was one major problem for subscribers interested in taking up the service — it is not possible to migrate an existing number onto MTN SuperFlex. Customers can change their data allocations at any time through the MTN app, and adjustments will kick in on their next anniversary date. MTN’s terms and conditions state there is no fair usage threshold for unlimited voice minutes and SMS messages. However, its acceptable use policy stipulates that the voice and SMS features are for consumer use only.Should MTN detect abuse, it reserves the right to suspend your SuperFlex service.
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