Grab Driver misses out bonus by centimetres on a 3km trip
Grab’s website explains that distances are calculated using the GrabNav Map Navigation. It also states that if a job qualifies for the Far Pick-up bonus, the driver will be notified of it on the in-transit screen.
The post sparked a barrage of comments, with some Grab drivers claiming that they’ve faced similar issues. One Facebook user alleged that his passenger was 3.3km away from his location but Grab calculated a shorter distance. Other drivers provided suggestions, such as taking a screenshot of the GPS – to circumvent such issues.
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