The Public Service Commission (PSC) has completed a study on the impact of hybrid work arrangements on service delivery within government.
The Public Service Commission has completed a study on the impact of hybrid work arrangements on service delivery within government.
Government too, had to adopt a remote or hybrid work approach for its employees over the two year period that a national state of disaster was in place.PSC Commissioner Anele Gxoyiya held a media briefing to explain that the study focused on the period starting in March 2020 when the lockdown was first put in place and the different levels of lockdown that were implemented thereafter.
The commissioner has careful to point out that while government was quick to react and adapt during the pandemic and lockdown in order to make legislative changes, in the years since, little has been done to formalise and regulate how hybrid work is being handled. “Performance was managed differently according to the different departments and in some instances, it varied within the different units in the respective departments,” he added.
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