Train companies' plans to shut ticket offices in England have been met with backlash from unions and disability groups. Transport Secretary Mark Harper has announced that the government has asked train operators to withdraw their proposals, stating that they do not meet the high thresholds set by Ministers. The government will continue to work on improving accessibility and expanding contactless ticketing.
Plans to shut the ticket offices were put forward by train companies in a move to cut costs. But the move sparked a backlash from unions and disability groups .Transport Secretary Mark Harper says the government has asked train operators to withdraw their proposals for a widespread closure of station ticket offices in England.
Plans to close the vast majority of station ticket offices in England, plus Avanti West Coast's ticket office at Glasgow Central, were brought forward by train operators and their representative body the Rail Delivery Group .Train companies are under pressure from the UK Government to cut costs amid the drop in revenue caused by the coronavirus pandemic.Ticket offices at 974 stations could be affected, according to the RDG.
Ticket Offices Train Companies Closures Backlash Unions Disability Groups Government Proposals Accessibility Contactless Ticketing
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