Capitec and FNB have signed Home Affairs partnerships to expand passport and smart ID services to more bank branches in South Africa.
The Department of Home Affairs has announced partnerships with Capitec and FNB to expand smart ID and passport services to more bank branches in South Africa.
Schreiber said the old model relied on the duplication of Home Affairs staff and hardware inside bank branches, which is costly. Through the department’s Medium-Term Development Plan, Home Affairs plans to expand its services to 1,000 bank branches by 2029.The number of bank branches offering smart ID and passport renewal services in South Africa has sat at around 30 for the past few years, giving residents limited options.just 2.6% of smart ID applications“In the 2024/25 financial year, the department achieved yet another milestone by issuing a record 3,597,856 smart ID cards against a target of 2.5 million,” he said.
Based on Home Affairs’ plan to expand the services to 100 bank branches in the current financial year, we calculated which provinces should be prioritised, based on their portion of the national population.
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