A technical error at Postbank meant thousands of pensioners who use a SASSA/Postbank card could not access their grants from ATMs and retailer stores.
Social grant beneficiaries are still struggling to access their money following this week’s “system glitch”. Most of the people we interviewed on Friday, who solely rely on the grant, said they have been forced to make private loans to put food on their tables.
Most of the social grant beneficiaries we spoke to in Gatesville, Cape Town and Makhanda, Eastern Cape said they were forced to take out loans because they have not been able to access their grant money. These loans will cause further financial burdens on people desperately in need of money to feed themselves and their families.
Fatima Odendaal, 65, from Manenberg, said she had been waiting since 5am and was still not helped by 11am. “Where must I get my money? People don’t have money to lend me. This is my only source of income.” Eric Mazwi Sakhe said that he has still not received his grant and has nothing at home. “I’m going home now. I have been trying all week. I don’t know where to go from here … I stay with my wife. She got her grant,” said Sakhe.
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