Glasgow call centre boss living life of luxury as staff laid off weeks before Christmas

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Glasgow call centre boss living life of luxury as staff laid off weeks before Christmas
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650 people have been left with no job in the run up to Christmas

The businessman behind a failed Glasgow-based call centre was living a life of luxury in his £2 million mansion as staff lost their jobs just weeks before Christmas.

Raymond Young, a former member of staff at the firm, which used the motto “Kind Honest People”, said: “It is disgraceful that David Harper earns his living from taxpayer-funded government contracts, pays people low wages, then puts companies into liquidation at no notice, making hard-working people redundant. It is in stark contrast to the values he claims to uphold – Kind Honest People? More unkind and dishonest.

The Sunday Mail went to Harper’s home last week to ask about the failed company and investigation over data breaches. Whistleblower Raymond alleged data violations, which he claims meant he could listen to sensitive and personal call recordings by members of the public who were being handled by other employees. The 54-year-old, who was employed between August 2021 and May 2022, reported concerns to the directors and NHS NSS when he realised the serious error.

Raymond said he also uncovered a second blunder after he left the company, when he was able to get access to sensitive information about passport applications using his personal email address. When logging in to his Microsoft Teams account using his own email, he found he was able to see information about work Go-centric was doing with the Home Office, specifically handling calls to the Passport Office. He alerted the Home Office to the error but said he did not receive any reply.

The Sunday Mail asked NHS NSS if it had conducted its planned on-site audit of Go-centric before it closed down but did not receive a response. Instead, the NHS body said it “worked in partnership” with the firm to “robustly investigate the claims” of a data breach.

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