The fans were turned away from the Utilita Arena in Sheffield, where the show is being filmed
Another person, who asked not to be named, said ‘it’s absolute chaos at Sheffield Arena at the moment’. They added: “Apparently they have sent out 12k e-tickets, when they are only letting in 3k. Just turned up with printed tickets, had an email reminder yesterday, to be turned away at the gate as it’s full.
“The e-tickets imply you have a ticket and that you will be allocated a ticket / seat number on arrival. poor, poor management and organisation. Like many, myself and husband have taken time off of work, which being self employed costs money, not to mention a very upset child!”There are numerous complaints on the Utilita Arena Sheffield Facebook page from people who were turned away today.
A third person wrote: “STRONG ADVICE!! We arrived in the queue at 11.30am, paid to park and haven't got in. Production team said only 3,000 seats being used. I would estimate there were at least 3,000 turned away. Massive overallocation of tickets and, with it being aimed largely at kids, there's going to be thousands of upset little ones! QUEUE EARLY or prepare to be disappointed!”
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