FTC chair Lina M. Khan said: “The proposed rule would require that companies make it as easy to cancel a subscription as it is to sign up for one.'
become a problem when sellers hide important information, secretly bill you, or make it nearly impossible to opt out or
cancel. The key provision in the proposal is to make cancelling a subscription or free trial as easy as it is to start it, requiring businesses to include a “simple cancellation mechanism,” as the FTC referred to it in a“Some businesses too often trick consumers into paying for subscriptions they no longer want or didn’t sign up for in the first place,” said FTC chair Lina M. Khan in the release.
unfair or deceptive practices that include recurring charges or subscriptions for things that are hard to cancel. When a consumer doesn’t opt out of something, companies can see that as a green light to keep them enrolled and to keep charging them money.
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