Food delivery apps Grab and Foodpanda are offering dine-in features as consumers resume their normal daily routines and go out and dine in more frequently.
Tay Chuen Jein, head of deliveries for Singapore at Grab, said at the time when the firm launched GrabFood's Dine-in service that offering these discounts "makes eating out more affordable."
"Increasing monetization from existing users is significantly more cost effective, while also raising awareness for F&B merchants," said Woo. "With reduced incentives as high growth companies prioritize cash preservation, we anticipate that consumers may order less frequently, and merchants will likely shift their efforts towards dine-in, which could further slow on-demand order volume growth near term," said the analysts at Benchmark Company.
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