Flair Airlines Ltd. recorded the highest number of complaints per 100 flights of all the major airlines in Canada, according to a report. Read on.
Between April 1, 2022 and March 31, 2023, Flair saw an average of 15.3 complaints per 100 flights according to the report published in late April.Sign up to receive the daily top stories from the Financial Post, a division of Postmedia Network Inc.By clicking on the sign up button you consent to receive the above newsletter from Postmedia Network Inc. You may unsubscribe any time by clicking on the unsubscribe link at the bottom of our emails or any newsletter. Postmedia Network Inc.
Meanwhile, WestJet had 6.6 complaints per 100 flights, Air Canada had 4.3 and Air Transat averaged 3.3 complaints. According to the CTA, the average number of complaints was lower for all the major airlines between April and June of last year, with Air Canada only seeing an average of one complaint per 100 flights, Flair seeing 9.3, Swoop seeing 6.7 and WestJet seeing 3.9.Article content
Flair peaked at 20.9 between January and March 2023 during the stretch it had the planes seized, while WestJet also peaked at 10.7 during the same period. Swoop and Air Canada both peaked between July and September last year, at 18.5 and 6.3, respectively.Brace for sticker shock this summer as high demand drives international airfares to five-year highs
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