Field Support Engineer X2 - Mpumalanga Secunda

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to join our team. As Field Support Engineers they will be responsible for troubleshooting hardware and software issues, installing and configuring systems and applications, performing upgrades and maintenance tasks, and training end-users on how to use technology effectively.

Call Ageing – Ensure that no calls have aged past the agreed upon number of days and those which have, are escalated to ensure closure. All calls to be regularly updated correctly with relevant details. Faulty Hardware – To ensure that all faulty parts are replaced and that parts removed are returned to stores

Documentation – To ensure that all forms required for processing are submitted on time – Expense claims/Leave/Standby/all other documentation.

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