In 2016, Congress pushed airlines to let kids sit next to a family member at no extra charge, but the department has failed to draft any rules.
The Transportation Department issued a release Friday urging airlines to make it easier for families to sit together on planes at no extra charge.to airlines that the carriers “should do everything that they can to ensure the ability of a young child” 13 or younger to sit next to an older family member.
The announcement comes after the Transportation Department said they received more than 500 complaints in the last five years about families unable to sit together. However, that is only about 1% of all complaints against airlines and is dwarfed by gripes about refunds and flight problems. In 2016, Congress pushed airlines to let kids sit next to a family member at no extra charge, but the departmentThe department said Friday that airlines could do several things to help families sit together including assigning adjacent seats at booking or setting aside areas for relatives.
Increasingly, airlines charge extra for desirable seats to boost revenue. The 2016 law does not require them to make seat assignments that would upgrade a passenger to a better cabin or seat if there is an extra charge for that seat., a summary of existing laws that travelers can use as a recommendation.
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