![Family of Deanna Cook, Woman Murdered During Botched 911 Response, Sues City [Updated]](https://i.headtopics.com/images/2023/10/2/dallas-observer/family-of-deanna-cook-woman-murdered-during-botche-family-of-deanna-cook-woman-murdered-during-botche-C72A126AA397DDE4A5D23D8CA10C7AE9.webp)
[Update, 10:30 a.m. follows] On Aug. 19, worried family members arrived at Deanna Cook's home. It was a Sunday, and she hadn't showed up for church, which wasn't like her. When they arrived, they found Cook's two dogs running loose, barking frantically, and noticed water leaking form the garage. Their...
On Aug. 19, worried family members arrived at Deanna Cook's home. It was a Sunday, and she hadn't showed up for church, which wasn't like her. When they arrived, they found Cook's two dogs running loose, barking frantically, and noticed water leaking form the garage. Their knocks went unanswered and, when they called 911 from a cell phone, the call taker was dismissive, telling them to check the jail or local hospital.
One 911 call taker was fired, another disciplined, and the police department implemented a new, more urgent call classification to alert officers when there is ongoing danger during a domestic violence dispute. That was, of course, cold comfort to Cook's family who, as WilonskyThe suit paints a picture of a systemic failure of Dallas' emergency response. Tonyita Hopkins, the call taker who spoke to Cook, was working overtime that day.
The family claims that DPD handled Cook's call in a shoddy fashion at least partly because it was a domestic violence call and came from a less affluent neighborhood and as such was a violation of her constitutional right to equal protection. They also blame the city for gross negligence, violation of due process, and wrongful death. They are seeking attorney's fees, burial costs, and other damages.
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