Families demand refunds at 'Willy Wonka Experience' event in Glasgow

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Families demand refunds at 'Willy Wonka Experience' event in Glasgow
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  • 📰 BBCWestScot
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Police were called to an event described as a 'Willy Wonka Experience' in Glasgow as angry families demanded refunds. The event was advertised as a 'journey filled with wondrous creations and enchanting surprises at every turn'. It was cancelled by organisers House of Illuminati mid-way through Saturday following complaints from parents. They have said full refunds will be given to everyone who bought tickets, reported to have cost up to £35.

Police were called to an event described as a " Willy Wonka Experience" in Glasgow as angry families demanded refunds. The event was advertised as a "journey filled with wondrous creations and enchanting surprises at every turn". It was cancelled by organisers House of Illuminati mid-way through Saturday following complaints from parents. They have said full refunds will be given to everyone who bought tickets, reported to have cost up to £35.

Eva Stewart, of East Kilbride, said she saw children crying with disappointment at the event which was scheduled to run on Saturday and Sunday. Eva said it took her five minutes to walk through the whole event. Organisers had said it would last between 45 minutes and an hour. The 19-year-old attended the event at Box Hub Warehouse in Whiteinch with a group of friends after getting hold of discounted tickets. "It was basically advertised as this big massive Willy Wonka experience with optical illusions and big chocolate fountains and sweets," she said

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Willy Wonka Event Glasgow Refunds Complaints Organisers Cancellation Disappointment Tickets

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