Facing a budget crunch, the MTA needs big improvements on reliability and safety: Comptroller | amNewYork

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Facing a budget crunch, the MTA needs big improvements on reliability and safety: Comptroller | amNewYork
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ICYMI Facing a budget crunch, the MTA needs big improvements on reliability and safety: Comptroller

When the COVID-19 pandemic hit the Big Apple, it unleashed devastation on public health, but the MTA’s fiscal health was yet another consequential loss, as New Yorkers stayed home and avoided public transportation.

On the public safety issue, DiNapoli noted the crime rate has increased on the subway. With 1,183 violent crimes on the subway system in 2020, straphangers are right to be wary — as there were just 935 violent crimes in the system in 2019, despite having significantly higher ridership. According to the MTA’s study, less than 50% described themselves as “satisfied” with the personal safety situation by 2022.

The MTA has worked to improve that situation as well, with new modernized train cars joining the MTA’s fleet that should help stabilize the on-time performance of Big Apple trains. In order for the MTA to get riders back onto trains and buses, and therefore to collect more much-needed money in fares, the agency needs to ensure that both the reliability and the frequency of transit options improves, as well as the safety of those riders.

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